Muehlbauer ID Services GmbH
Booth number: 10
www.muehlbauer.de
About us
Founded in 1981, the Mühlbauer Group has grown to a proven one-stop-shop technology partner for the smart card, ePassport, RFID and solar back-end industry. Further business fields are the areas of micro-chip die sorting, carrier tape equipment, as well as automation, marking and traceability systems. Mühlbauer’s Parts& Systems segment produces high precision components.
The Mühlbauer Group is the only one-stop-shop technology partner for the production and personalization of cards, passports and RFID applications worldwide. With around 4.000 employees, technology centers in Germany, Malaysia, China, Slovakia, the U.S. and Serbia, and a global sales and service network, we are the world’s market leader in innovative equipment- and software solutions, supporting our customers in project planning, technology transfer and production ramp up.
In the technology centers all over the world, such as in Germany, Malaysia, China, and the U.S., we exhibit our complete range of ePassport, Smart Card and RFID production and personalization systems. Almost any system is available and ready for demonstration. Additionally the company’s know-how can be experienced in the TECURITY® EXPRESS show truck, an unrivaled mobile high security production center. Convince yourself of the superior Mühlbauer technologies.
To ensure and expand the technology and market leadership, Mühlbauer continuously invests in innovative products and processes. Our research and development centers with over 400 highly qualified engineers and technicians collaborate closely with customers and research institutions in order to efficiently launch reliable solutions in increasingly shorter development and production cycles.
While aiming to extend our technology leadership, we ensure strict privacy in all projects and serve as a reliable partner for sophisticated industries, convincing by high speed, best quality and clear customer orientation.
Mühlbauer specializes in innovative one-stop solutions encompassing the production, personalization and issuance of ePassports, ID Cards and other card related security documents, and fully automatic border control systems. The business unit TECURITY® bundles the extensive know-how of the development of tailor-made security solutions. In the last 30 years we have installed more than 80,000 systems and modules across the globe, and have been intensively involved in over 300 government related ID projects.
More than 100 different highly sophisticated production systems in combination with intelligent software solutions for production management and personalization are the core of the business unit Automation. In addition to the turnkey solutions for high-quality ID document-, Smart Card- and RFID Smart Label production, we develop and manufacture innovative Die Sorting systems for the semiconductor industry. Moreover we produce laser and board handling systems for the traceability of electronic components, highly sophisticated vision inspection systems for various applications as well as innovative production technologies for flexible solar cells.
Address
Av. Zedequias Manganhela, n° 267, Jat 4, 3° andar
N/A Maputo
Mozambique
E-mail: edna.muteka@muehlbauer.de
Phone: +25 88 40937300
Internet: www.muehlbauer.de
Josef-Mühlbauer-Platz 1
93426 Roding
Germany
E-mail: edna.muteka@muehlbauer.de
Phone: +25 88 41229361
Internet: www.muehlbauer.de
Stanford Office Park, Building 10 Bauhinia St. 12, Highveld Techno Park
0014 - 0178 Centurion
South Africa
E-mail: clinton.govender@muehlbauer.de
Phone: +27 828 488541
Internet: www.muehlbauer.de/
Products & Services
Mission Statement
The mission of Mühlbauer's Customer Service is to to consistently deliver the best service experience and always convey a passion for our customer.
Vision Statement
Delivering Customer Satisfaction is about providing timely, responsive service with integrity, simplicity and a passion for excellence while meeting or exceeding the customer’s expectations.
Statement of Work
Customer Service is any activity provided by a Mühlbauer employee that enhances the ability of a customer to realize the full potential value of a Mühlbauer product, solution or service before and after the sale is made, thereby leading to Customer Satisfaction and Customer Loyalty.
MB ALFRESCO PICTURE
The photo on the personalized identity card is the main visual identifier of the document’s holder. It is of utmost importance to present this main identifier in a perfect quality as well as to apply suitable protection against counterfeit attempts to change or manipulate the photograph. Moreover a main influence factor of the document specification is the service lifetime for the complete identity document as well as the photo.